Refund Policy

We value our customers and strive to ensure satisfaction with every product or service we provide. This Refund Policy outlines the terms under which refunds may be requested.

All purchases made through our website or application are considered final unless otherwise specified. Refunds may only be issued in cases where:

• The product is defective or damaged upon delivery.

• The service purchased could not be delivered due to technical issues on our end.

• An order was charged incorrectly or processed in error.

To request a refund, customers must contact our support team within 7 working days of the purchase or delivery date, providing proof of purchase and relevant details. Once the request is reviewed, we will notify you regarding approval or rejection.

Approved refunds will be processed to the original method of payment within 7–10 business days. Please note that processing times may vary depending on your bank or payment provider.

Refunds will not be granted in cases of:

• Change of mind after purchase.

• Issues caused by user error or third-party services.

• Unauthorized or fraudulent transactions without proper verification.

We reserve the right to amend this Refund Policy at any time. Continued use of our platform implies acceptance of the updated terms.